Sales appointment Setting by telephone training

effective people management


description	A dynamic and highly participative two day workshop with ideas that really work! Presented by an experienced and proven successful manager, the programme is designed to provoke fresh thinking, plus provide the leadership skill and desire to maximise performance levels in the individual and the management team.
who should attend	Busy leaders, managers and supervisors who are serious about their responsibilities for planning, co-ordinating and organising people to achieve outstanding results. Those who want to develop their leadership skill.
features	Management Skills The principles of effective people management Effective time management Feedback, praise and criticism Co-ordinating the company objectives Planning, organising and controlling the team Management as a sales process. Motivation and Leadership Skills Motivation versus manipulation Developing and maintaining respect The value of team spirit and how to develop it Inspirational leadership Communication skills – the art of the message Effective goal setting Understanding what makes people work and achieve.
format	A combination of tutorial presentation of ideas, group workshop consideration and plenary group review, to identify where and how the concepts can best be applied in the workplace to improve business results.
benefits	Improved business results through the development and more effective use of people. Increased delegates’ confidence in their own ability. Improve how people understand, motivate and develop their teams. Improve peoples’ ability to be effective and persuasive communicators.